New Surveillance Technology to Reduce False Security Alarms

Remote Security Company Improves Law Enforcement Efficiency While Reducing Taxpayer Money

Netwatch USA, a remote visual surveillance company, today announced that it is investing more than $500,000 in research and development to create technology that greatly reduces false security alarms and saves precious government resources. By being able to distinguish whether an alarm has been triggered by human activity, the advanced surveillance technology will decrease the thousands of false alarm calls received by police each year; making the department more efficient and guaranteeing time is spent only responding to real emergencies and saving taxpayer money. Netwatch plans to roll out the new technology to clients in the United States, Africa, Middle East, Ireland and the UK in the next three months.

“Many traditional monitored alarm systems are outdated or obsolete because site inspections by police, a key holder, or security guard are still necessary to determine if a true emergency exists,” said Kathleen O’Toole, former Boston Police Commissioner and Netwatch board member. “Not only do the police waste time responding to calls to determine if an intrusion is taking place, but it’s costing taxpayer money in the process.”

The real-time technology, developed under the Enterprise Ireland Innovation Partnership program and created by a team of researchers from the Center for Sensor Web Technologies (CLARITY) at Dublin City University, analyzes images for human characteristics such as shape, size and movement. The technology ensures that when an alarm is triggered, Intervention Specialists can be sure it is an intruder and not a wild turkey or coyote which has triggered the alarm.

“Police are being hit by cutbacks at a time when burglaries are increasing and resources are stretched,” said David Walsh, CEO of Netwatch. “Police and first responders receive thousands of calls annually for alarm activations in both business premises and residences and a large majority of these turn out to be false. Our new technology helps cut down on false alarms and ensures that the police are only called in cases of a genuine emergency.”

Netwatch revolutionized the security market when it launched the Netwatch System 10 years ago providing real-time remote visual monitoring. Even today, the company focuses on preventing crimes taking place, rather than intervening after the fact. As an intruder is trying to gain access to the premises Intervention Specialists at the Netwatch Communications Hub intervene immediately to tell the intruder they are under observation and that they should leave the site.

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